Patient Safety

Hours: Monday - Thursday 7:30 AM - 3:30 PM | Schedule Your Appointment

Clear Lake Dental Patient Safety

Comfortable Dental Care You Can Rely On

You are family at Cindy T. Flanagan, DDS. As always, we’re on your side, working tirelessly to ensure all of our patients across Houston’s Bay Area know that, as always, we’re a safe dental practice. You know that your health and happiness are a top priority. We want to reassure you that we never compromise when it comes to your health and safety. Now, more than ever, we’re taking every step possible, both big and small, to ensure you and your family are protected and secure.

We wanted to take this opportunity to share with you a little bit about what goes one behind the scenes in terms of our ramped up efforts for even more Clear Lake patient safety.

Pre-screening Measures and Questions

When we’re ready to confirm your appointment, we may ask you some health-related questions to gauge your current state of health and learn more about your risk of exposure to COVID-19. We’ll ask some of these same questions on the day of your appointment when you arrive at the office. We’ll also go over some policy changes, including having all patients wear masks and have their temperature taken upon arrival. Rest assured, we’ll spend as much time as you need to go over what you can expect.

Updated Sterilization and Disinfection Protocols

Before the COVID-19 outbreak, our Clear Lake dental office was already a safe dental practice, relying on very stringent procedures for infection control protocols. Now, we’ll also be having a new, post-procedure disinfection spray in each treatment room. We’ll also do the same for our common area and reception. We hope that you’ll allow for a few extra minutes in between appointments so that Dr. Flanagan and the team can safely and adequately prepare for our next patient.

When treatment is complete, anything that’s disposable will be removed, and every single surface will be wiped down twice before spraying each room with a special disinfectant. As always, our instruments are placed in an ultrasonic cleaner followed by the autoclave for efficient sterilization. You’ll see that our clinical team will be wearing new masks, face shields, protective gowns, and caps during your treatment.

We’re Keeping You and Your Family Safe

Please note that any changes or new ways of doing things are based on the helpful guidelines set up by the Centers for Disease Control and Prevention (CDC), the American Dental Association, and the Occupational Safety and Health Administration.

As things continue to change and improve, we’ll do the same at our office, where we’re always ready to serve smiles in Houston’s Bay Area. Regulations and procedures at the office may need to be updated, and we’re prepared to do so at any time. We’re taking every precaution possible both in the office and in our personal life because, as our patients, your health (and your smile) is always on our minds and in our hearts.